Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Due to the health crisis, please be aware that opening hours may change.

Closed

CONCOURSE 3, level -1. Rue de Bercy entrance side

 

Presence of staff Yes
Mobility accessibility Yes
Mental accessibility Yes
Visual accessibility Yes
Hearing accessibility Yes

Useful information

Opening times for the next 7 days

Today
Closed
Monday 16 June
from 08:00 to 20:00
Tuesday 17 June
from 08:00 to 20:00
Wednesday 18 June
from 08:00 to 20:00
Thursday 19 June
from 08:00 to 20:00
Friday 20 June
from 08:00 to 20:00
Saturday 21 June
from 08:00 to 20:00

All annual opening times