Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Collection of lost property requires payment of a return fee.

Open

At the service counter

Useful information

Opening times for the next 7 days

Today
from 07:30 to 22:00
Wednesday 30 September
from 07:30 to 22:00
Thursday 1 October
from 07:30 to 22:00
Friday 2 October
from 07:30 to 22:00
Saturday 3 October
from 07:30 to 22:00
Sunday 4 October
from 07:30 to 22:00
Monday 5 October
from 07:30 to 22:00

All annual opening times