Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Collection of lost property requires payment of a return fee.

Open

At the service counter

Useful information

Opening times for the next 7 days

Today
from 07:30 to 22:00
Thursday 13 August
from 07:30 to 22:00
Friday 14 August
from 07:30 to 22:00
Saturday 15 August
Closed
Sunday 16 August
from 07:30 to 22:00
Monday 17 August
from 07:30 to 22:00
Tuesday 18 August
from 07:30 to 22:00

All annual opening times