Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Closed

At the service desk or by email at the following address: [email protected]   

Useful information

Opening times for the next 7 days

Today
Closed
Friday 2 May
from 11:30 to 15:30
Saturday 3 May
Closed
Sunday 4 May
Closed
Monday 5 May
from 09:00 to 15:30
Tuesday 6 May
from 09:00 to 15:30
Wednesday 7 May
from 09:00 to 15:30

All annual opening times