Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Closed

At the service desk or by email at the following address: [email protected]   

Useful information

Opening times for the next 7 days

Today
from 09:00 to 15:30
Tuesday 17 June
from 09:00 to 15:30
Wednesday 18 June
from 09:00 to 15:30
Thursday 19 June
from 09:00 to 15:30
Friday 20 June
from 11:30 to 15:30
Saturday 21 June
Closed
Sunday 22 June
Closed

All annual opening times