Travel assistance

To book, modify or cancel an assistance service

Refer to the Assist'enGare service for all information about the assistance service at stations for passengers with disabilities or reduced mobility

Free service giving assistance on a regional journey. Must be booked 48 hours in advance. Arrive 30 minutes before the train departs. A single piece of luggage, maximum 15kg, can be carried.

ter-sncf.com/centre "Contact us" section

Closed

The disabled passenger assistance service starts at the service desk on the right in the station concourse, after (multimodal) ticket office.

Support for people with motor disabilities Yes
Assistance for people with reduced mobility Yes
Support for people with mental disabilities Yes
Support for people with visual impairments Yes
Support for people with hearing impairments Yes

Useful information

0800835923*

Free service + call price

Opening times for the next 7 days

Today
Closed
Friday 2 May
from 06:00 to 20:00
Saturday 3 May
from 06:00 to 20:00
Sunday 4 May
Closed
Monday 5 May
from 06:00 to 20:00
Tuesday 6 May
from 06:00 to 20:00
Wednesday 7 May
from 06:00 to 20:00

All annual opening times

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Disabled passenger assistance service

Travel assistance

In the station

 Accessibility for people with disabilities/reduced mobility Open
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