Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Have you lost something? Report your lost property now by clicking here or at one of our lost & found offices at stations. This online service is available 24/7.

Collection of lost property requires payment of a return fee of €5 or €10.

You must make an appointment to collect lost property

Closed

Lost & found service is at the service counter, in the station’s main concourse. 

Mobility accessibility Yes
Mental accessibility Yes
Visual accessibility Yes
Hearing accessibility Yes

Useful information

Opening times for the next 7 days

Today
from 09:00 to 19:00
Saturday 17 October
from 09:00 to 19:00
Sunday 18 October
Closed
Monday 19 October
from 09:00 to 19:00
Tuesday 20 October
from 09:00 to 19:00
Wednesday 21 October
from 09:00 to 19:00
Thursday 22 October
from 09:00 to 19:00

All annual opening times