Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Collection of lost property requires payment of a return fee.

Open

At the service desk or by email at: [email protected]

Useful information

Opening times for the next 7 days

Today
from 05:45 to 21:15
Tuesday 29 September
from 05:45 to 21:15
Wednesday 30 September
from 05:45 to 21:15
Thursday 1 October
from 05:45 to 21:15
Friday 2 October
from 05:45 to 21:15
Saturday 3 October
from 05:45 to 21:15
Sunday 4 October
from 05:45 to 21:15

All annual opening times