Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Location: The "Disabled Passenger Assistance" area is in the station concourse. It is near the south forecourt entrance (2nd door on your left after the automatic doors).

Opening soon

In your "Disabled Passenger Assistance" area.

 

Wheelchair-accessible Yes
Lift Yes
Automatic door opener Yes
Low ticket counter Yes
Lower cash machine Yes
Marking on glass walls Yes
Presence of staff Yes
Accessible by audible sign Yes
Magnetic induction loop Yes
Accessible by means of podotactile guidance strips Yes
Marking on glass walls Yes

Opening times for the next 7 days

Today
from 07:00 to 22:45
Thursday 1 May
from 08:30 to 22:45
Friday 2 May
from 07:00 to 22:45
Saturday 3 May
from 07:00 to 22:45
Sunday 4 May
from 08:45 to 22:45
Monday 5 May
from 07:00 to 22:45
Tuesday 6 May
from 07:00 to 22:45

All annual opening times