Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

collection of lost property requires payment of a return fee

Open

At the service counter, on the right as you enter the concourse, near the (multimodal) ticket office.

 

Opening times for the next 7 days

Today
from 09:00 to 16:30
Tuesday 17 June
from 09:00 to 16:30
Wednesday 18 June
from 09:00 to 16:30
Thursday 19 June
from 09:00 to 16:30
Friday 20 June
from 09:00 to 16:30
Saturday 21 June
from 09:00 to 16:30
Sunday 22 June
Closed

All annual opening times